Frequently Asked Questions

Common Frequently Asked Questions

A: Any Gadget is eligible for protection as long as it is working and in good condition:
  • All makes and models
  • Old or new
  • All phone carriers
  • Purchased or leased

A: No, you cannot cancel your protection plan without valid reason , refund cannot be more than 75% of Premium

A: Your plan is automatically transferred to your new Gadget (your old Gadget will no longer be protected), need to inform the company & difference of premium need to pay

A: A deductible is the amount you pay out-of-pocket per claim before dell secure Protection Plans begins to cover repair or replacement costs.

A:Unlimited repair claims allowed (Except theft & Total loss)